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resume WORKING EXPERIENCE Ernst & Young, Malaysia Deparment: Management Information Services Positon: Network & System Services - Senior Network & System Administrator Date Joined: Sept/2006 - Now Job Scope: Capacity & Performance Management Responsibilities: 1) E&Y Malaysia - Technology Assistance Center (2004 - Now) 2) E&Y Malaysia - Glocal Core Loadset Team (2003 - Now) 3) E&Y Malaysia - Global Self-Help Team - Technology Specialist (2007) 4) E&Y Far East Area - Global Core Loadset 4 Technology Engineering Team (2007) (Based on Windows Vista, Office 2007 & Lotus Notes 7) 5) E&Y Global End User Serivces Center of Excellence - Far East Area Team (2005 - Now) -Desktop Lifecycle Peer Group -Testing Working Group -Knowledge Center Working Group Ernst & Young, Malaysia Positon: Technology Support Serivces - IT Analyst Date Joined: Sept/2003 - Aug/2006 Job Scope: Primary roles in E&Y are to provide 1st level helpdesk support, 2nd level on-site support, as well as extended hours standby support for the firm's technology standards and corporate business systems. Scope of support includes software, hardware (desktop, notebook), printer, photocopier and phone. Responsibilities: 1) E&Y Malaysia - Asset Management Team (2003 - 2005) 2) E&Y Malaysia - Technology Assistance Center (2004 - Now) 3) E&Y Malaysia - Glocal Core Loadset (2003 - Now) 4) E&Y Global End User Serivces Center of Excellence (2005 - Now) -Desktop Lifecycle Peer Group (DLPG) -Testing Working Group 5) E&Y Global Benchmarking & TCO Peer Group EDUCATION/CERTIFICATION Tunku Abdul Rahman College, Penang Branch Campus, MY. Diploma in Information System Engineering - with Merit Bolton Institute, UK. (via Distance Learning) BSc. (Hons) in Computing - 2nd Class (Hons), 1st Div Microsoft Certified Professional EC-Council Certified e-Business Associate JOB ACHIEVEMENT Ernst & Young, 2004 - Successful implementation of Microsoft SMS 2003 within Malaysia. Ernst & Young, Since 2005 - Continuous automate upgrade of OS and programs within Malaysia. Example, Windows XP SP1 to SP2, Office SP1 to SP2 and other custom applications. Ernst & Young, 2006 - Deployment of Global Financial Information System within Malaysia. (GFIS, which is a step forward globalisation that integrade local finance and human resource system with global application) Ernst & Young, 2007 - Deployment of GAMx within Malaysia. (GAMx, an Audit service line engagement tool which is based on Groove Virtual Office) EXPERIENCES/SKILLS Operating System - DOS, Windows 2000/XP/Server 2003, Basic Red Hat, Mandrake, FreeBSD, Fedora, CentOS Programming - HTML, DHTML/CSS, JavaScript, XML, PHP, Perl, VBScript, VB, Java, C Presentation - Abode Photoshop, Microsoft Power Point, Paint Shop Pro, Familiar with Flash Database - SQL (+PL/SQL), Microsoft Access, mySQL, VDbase, VFoxPro, Lotus Notes Word Processing - Microsoft Word Spreadsheets - Microsoft Excel Presentation - Microsoft PowerPoint Servers & Networking - TCP/IP, Apache, IIS, DNS, BIND, Internet Technologies RELEVANT COURSEWORKS Software/Database Development (C, VB, Java, VDbase, VFoxPro), Web Portal Design (ASP, HTML, CSS, XML, JavaScript, VBScript), e-Commerce Suite Design (ASP, HTML, CSS, XML, JavaScript, VBScript), Database Design (VFoxPro, Access, mySQL), Technical Writing, Fact Gathering ORGANISATION
OTHERS April 2002 - Most Outstanding AsianYoung Executive Network & Tech Admin - Paradise IRC Network (Former) Tech & Security Admin - ZINC IRC Network (Former) BotNet Admin - Paradise BotService Coder - Paradise IRC Services Coder - Paradise IRC Script Tech Support - XelHost Internet Solutions (Former) | |||||||||||||